Buyers can find properties on our site by using the search bar to enter specific criteria, browsing through categorized listings, or using filters to narrow down options based on location, price, property type, and other preferences. Additionally, featured properties and recommendations are available to help buyers discover suitable options.

Listening Bureau started as a real estate agency working with private individuals and SMEs, eventually, based on our track record and recommendations, we progressed to broker for leading property developers including Regimanuel gray Limited, which is the largest real estate company in Ghana.

A milestone in our success story is when Listening Bureau in 2013, worn the bid to work with an international investor on a 102-unit housing project – Chain Homes, Airport Valley, as its exclusive Agent.

We worked on this project from its inception right from the design phase with a strategy to sell off plan to interested buyers. You can imagine what it would take to convince buyers to invest in a new project especially when the developer is not known.

But through our marketing efforts and collaboration with both international and local experts, we successfully created an award winning brand. Chain Homes was awarded the by the Ghana Property Awards – AS THE DEVELOPER OF THE YEAR; UPPER INCOME LUXURY CATEGORY IN 2017.

The miles stones we achieved by collaborating with such developers led us onto the international platform to work for leading global developers including Damac Properties and Emaar Properties who are the two leading property developers in Dubai.

Through the experience we gained providing brokerage services for commercial facilities we were introduced to a commercial facility in Dawhenya, Community 25, Tema, to find tenants for the Building. However, based on our assessment of its location, viability, and design we decided to project and market it as a mall – Community 25 Mall.

We created a good customer mix required of a mall by bringing together tenants from various industries including retail – restaurant & supermarket, telecom, banking, insurance, clinics – dentistry etc

Through creating a good customer mix and our objectives to ensure our occupants satisfaction and productivity, we were introduced to the world of the facilities management. That is when Facilities Management started with Listening Bureau.

We have over the years provided services to various corporate clients locally, including Women’s World Bank Ghana (WWBG), MTN, Fidelity Bank, Dr. Agarwal’s Eye Hospital, A & E Supermarket, Accra Metropolitan Assemebly, Ministry of Trade and Industry among others.

We also manage strategic government facilities such as the Accra Metropolitan Assembly City Hall.

We have always adhered to quality service delivery based on international standards and practices that brings optimum value to our clients. This makes the facilities attractive to both international and local clients.

We management all types of facilities. From residential buildings, commercial spaces and malls to offices and public event centers.

Yes, our team provide expert advisory and consultancy real estate brokerage, investment, property management and facility management services to clients. We give advisory on all aspects of security, maintenance and energy management within the built environment.

To ensure that we efficiently manage the facilities given to us, we sometimes outsource some services to specialized institutions that maintain excellent standards  to meet our requirement. In doing this, we monitor the third-party contractors through the strict adherence to service-level-agreements (SLAs) with full contractual force.

Safety standards for construction sites are crucial to ensure the well-being of workers and the public. Key standards include:

1. Personal Protective Equipment (PPE): Workers must wear appropriate gear such as helmets, gloves, safety glasses, and high-visibility clothing.

2. Fall Protection: Implement safety measures like guardrails, safety nets, and personal fall arrest systems for workers at heights.

3. Scaffolding Safety: Ensure scaffolding is erected and inspected by qualified personnel, with proper support and bracing.

4. Hazard Communication: Clearly label hazardous materials and ensure workers are trained to handle them safely.

5. Site Cleanliness: Maintain a clean and organized site to prevent tripping hazards and other accidents.

6. Machinery Safety: Ensure all machinery is properly maintained, operators are trained, and safety guards are in place.

7. Emergency Procedures: Have clear emergency response plans, including first aid, fire safety, and evacuation procedures.

8. Electrical Safety: Properly install and maintain electrical systems, and ensure workers are trained to avoid electrical hazards.

9. Health and Safety Training: Regularly train workers on safety protocols, hazard recognition, and safe work practices.

10. Inspections and Audits: Conduct regular site inspections and safety audits to identify and address potential hazards.

Maintaining your building after construction is complete involves several key steps:

1. Regular Inspections: Conduct routine inspections to identify and address potential issues early, such as leaks, cracks, or wear and tear.

2. Preventive Maintenance: Schedule regular maintenance for HVAC systems, plumbing, electrical systems, and other critical components to ensure they function efficiently.

3. Cleaning: Keep the building clean, including floors, windows, and common areas, to prevent deterioration and maintain a pleasant environment.

4. Landscaping: Maintain the exterior and surrounding areas by trimming plants, mowing lawns, and addressing any outdoor repairs.

5. Pest Control: Implement regular pest control measures to prevent infestations and damage to the property.

6. Safety Checks: Regularly test and maintain safety systems such as fire alarms, sprinklers, and emergency lighting to ensure they are operational.

7. Roof Maintenance: Inspect and repair the roof periodically to prevent leaks and structural damage.

8. Documentation: Keep detailed records of all maintenance activities, repairs, and inspections to track the building’s condition and history.

9. Energy Efficiency: Monitor and optimize energy use by maintaining insulation, updating lighting to energy-efficient options, and servicing HVAC systems.

10. Professional Services: Engage professional services for specialized maintenance tasks, such as elevator servicing, structural repairs, and major system overhauls.

Here are some sustainable building practices you can implement:

1. Energy-Efficient Design: Incorporate energy-efficient features such as insulation, double-glazed windows, and energy-efficient lighting and appliances to reduce energy consumption.

2. Solar Panels: Install solar panels to harness renewable energy and reduce reliance on fossil fuels.

3. Water Conservation: Use low-flow fixtures, rainwater harvesting systems, and greywater recycling to minimize water use.

4. Sustainable Materials: Choose eco-friendly building materials like bamboo, reclaimed wood, recycled steel, and sustainable concrete.

5. Green Roofing: Implement green roofs with vegetation to improve insulation, reduce urban heat island effect, and manage stormwater.

6. Passive Solar Design: Design the building to take advantage of natural light and heat, reducing the need for artificial lighting and heating.

7. Efficient HVAC Systems: Install high-efficiency heating, ventilation, and air conditioning systems to reduce energy use.

8. Smart Technology: Use smart building technology to monitor and optimize energy and water use, enhancing overall efficiency.

9. Waste Reduction: Implement construction waste management practices to recycle and reuse materials, minimizing landfill waste.

10. Indoor Air Quality: Use low-VOC (volatile organic compound) paints, finishes, and materials to improve indoor air quality.

11. Sustainable Landscaping: Use native plants and xeriscaping techniques to reduce water use and support local biodiversity.

12. Bicycle Facilities: Provide bike racks and showers to encourage employees and residents to bike instead of drive.

13. Public Transport Access: Build in locations with easy access to public transportation to reduce the need for car travel.

14. Energy Storage: Incorporate energy storage systems to store excess energy generated from renewable sources for later use.

We operate from Monday to Sunday, 8am to 6pm at all service locations except our head office which is opened only on weekdays from 8am to 5pm

Our facility management offices are always open to take care of our client needs. If there are problems talk to them and they will attend to it immediately. You may also contact or customer relations via +233 264 54 8764 or info@listeningbureau.com

We offer different pricing regimes for each class of service we provide, below are details of our fees and charges:

Facilities Management:

For our facilities management services, we are entitled to a management fee negotiated with our principals (property owners) based on reports from facility audit conducted by our team.

Brokerage Services:

Sale of property:

For the sale of residential and commercial properties, we are entitled to a commission of 3% – 5% of the gross sales value.

Lettings:

For commercial and residential lettings, we have two categories of fees based on length of the lease:

a) Leases up to one (1) year:

For this duration of leases, we charge a commission of one (1) month rent.

b) Leases from two (2) years to five (5) years:

For leases in this category, we are entitled to a commission of 5% of the gross lease value for the term.

• Property Management: Professional management services for residential and commercial properties.
• Legal Advice: Access to legal experts for real estate transactions and property laws.
• Home Valuation: Free property valuation tools to estimate your home's market value.
• Interior Design: Connections with interior designers to help personalize your new space.
• Moving Services: Recommendations for reliable moving companies to ease your relocation.
• Market Analysis: In-depth market reports and trends to help make informed decisions.
• Customer Support: Dedicated support team to assist with any questions or concerns.

At the moment, we don’t take payments online. You can contact us to make payment arrangements for services.