Facilities Management

We Are the Facilities Management Professionals!

Listening Bureau is one of the very few establishments in Ghana with the basic function of undertaking facilities management as a primary occupation.

We are committed to the provision of quality facility management services in line with acceptable International Standards and Best practices that consistently satisfy the needs and exceed expectations of our Interested Parties.

Under the dynamic leadership of the CEO, Mrs. Akua Maafo Dosoo, an Award-Winning Facilities Management Professional (FMP), Listening Bureau has successfully provided facility management services for the following corporate bodies:

  • Accra Metropolitan Assembly – City Hall
  • Global Haulage Office Complex, Tesano
  • MJM Apartments, East Airport
  • Imperial General Insurance Plaza
  • Various blocks in Accra, Kumasi and Tamale

We have also provided various facilities services to institutions like the DVLA, Chain Homes residential property owners, the Altitude apartments, Labone among others.


By partnering with Listening Bureau for your Facilities Management requirements, we aim to:

  • Improve operational efficiency within the built environment
  • Reduce costs related to reactive maintenance
  • Enhance health and safety of occupants and the environment
  • Ensure regulatory compliance of the facility at all times
  • Enhance the overall user experience within the facility
  • Enhance the market value of the facility

We ensure that your facility benefits from our expertise throughout its life cycle.

  • We execute a smooth implementation plan to ensure that all facilities under our management get the best value for money at all times.
  • Our tenacious team ensures that our clients get up to date reports on the operational performance of their facilities through our customized web enabled real-time management software.
  • We provide top-notch facilities management services, delivered by our dedicated team of professionals, including Facilities Officers, Handymen, EHS Officers, Engineers, Technicians, Cleaning Operatives, Horticulturists, and administrative support staff.
  • We are dedicated to maintaining service excellence through rigorous adherence to international standards, including regular inspections, performance evaluations, customer feedback mechanisms, and continuous improvement initiatives.
  • Listening Bureau ensures health and safety in facilities management through compliance, employee training, hazard prevention, emergency response, and risk assessment, employing a flexible framework facilitated through shared governance.

We are eager to collaborate with you to deliver the best Facilities Management Standards that will provide comfort, safety, reliability and full functionality of your facility. You can now concentrate on your core business while we take care of your facility. For further discussion or to address any queries or concerns please contact us using the form below and we will get back to you.